Looking after people and our environment makes good business sense...
For us values are not just words – they define how we behave.Care
Creating a genuine environment of care and kindness where individuals are highly valued.
Concern
Being aware of the needs of those in the world around us.
Commitment
Committing ourselves to long term relationships and working through problems.
Friendship
Building relationships with clients and suppliers based on friendship, honesty and integrity.
Family
Creating a culture where family values are encouraged and promoted.
Fun
Being a company where our employees enjoy their work and our clients can participte in the fun of the business centre experience.
Practising these values enables the group to grow and benefits the whole community.
Our growth story is all about the quality of our people. We make sure our workplace is somewhere they want to be. We have well-motivated and energetic teams who stay with us and recommend people to join us. We have an excellent track record of staff retention and have an unusually high number of recruits joining who are friends and family. We care for our staff, provide training and encourage them to progress within the group.
Looking after our clients, usually small businesses with big needs, is also very important to us. We have a clear position in our marketplace and we aim to be fair and reasonable in all our dealings. We recognise the pressures our clients face and are sensitive to their needs, particularly those of business start-ups and charities. We also work creatively with agents and other industry professionals, treating them as valued partners rather than suppliers.
We help charity clients by regularly offering preferential rates. At the beginning of 2006, we set up Ethos, a social awareness foundation, designed to help improve the world around us.
As well as continuing our good work with charities, Ethos is also concerned with our environmental policy and is charged with rolling out Fairtrade products across our centres. It encourages clients and staff to take part in volunteering to help the community. Ethos is the spearhead we use for social development and corporate responsibility to help make the world a better place.
